Between the rain, my finances, the general annoyances associated with working things out on the web, and having to work today... it was not a good day. And what is usually a simple matter of faking being the cheerful outgoing person that customers expect, became much harder than usual. In order to fake successfully, you need something to draw on, and today my reserves were just depleted.
So I just thought I'd share something you may have suspected: yes, we talk about you when you're not around.
We talk about your clothes and your jewelery, and the fact that you think leaving the change from a $1.99 cup of coffee constitutes a tip (or that you have the nerve to reach into our tip jar when your order is $3.01). We talk about your noisy kids - or the adorableness of your baby - we talk about how you shouldn't leave your blouse undone that extra button, or how you should, and the quality of the work of your plastic surgeon.
And we kid about the way every 16 year old girl orders a frappucino as if she invented the idea, and how every 20-something college girl orders as if she's Lauren on The Hills. We discuss what constitutes a girly drink and how you want to tell the burly construction guy that ordering a Strawberry and Cream frap may not be the way to go. And while we're at it, we'd kind of like to tell people that ordering a mocha frappucino light with extra mocha is really not "light." And that's before you added whipped cream.
It's not that we mean anything by it; it really just passes the time, and from the service side of the register, you get to observe things about human behavior... if nothing else, the ways that we look at people when we think of them as the help. It's why, really, I try to be nice to every salesperson I meet, at least the ones who give good service; it's hard work, and a lot of people don't understand, and I'd rather they say "that fat guy was really nice" rather than "he left a bad tip." Please don't talk about me when I'm gone... but I know you will.
Anyway, that's probably enough bold honesty for one evening. See ya tomorrow.