Spent yesterday afternoon on a last ditch effort to solve a pooter problem - lesson for all, as if you need it: make backups... and backup your backups - and generally, failed. Lest you want to provide sympathy for my unfortunate turn of events... it's not that big a deal. Really.
Still, it's been a learning experience; I've learned more in the past few weeks about portable hard drive technology than I ever intended to. I now know about FAT32, the click of death, how to mount a hard drive, and more about the inner workings of hard drive hardware than I ever planned to know. And it's all been sort of interesting, since I like to be generally knowledgable about everything... and one of the frustrating aspects of these newfangled computers is... as lay people, we often know very little, and rely on experts to explain things to us. Which - in my slightly know-it-all way- I can't stand.
I was also reminded, yet again, about how much of IT is a youth oriented profession; that was especially true of the afternoon I spent at Tekserve, the Apple only computer store and service center in Manhattan, where everyone - from customers to technicians - range in age from about 20 to 50. Apple's success, in particular, I think, comes from appealing to a younthful, tech savvy market. But often, Apple users don't bother to know a lot of details; it works so well, the problems can be so rare... it's bewildering when they crop up. And then you find yourself relying on some 22 year old, usually cute, know-all guru to help you solve your, probably obvious to him or her, problem. Whether at Tekserve or at the Apple Store Genius Bar... I've rarely seen a tech over 30, usually someone too hip to live in your world, cute in that modern, geeky way (boys, girls, black white... you name it).
I know we'll have reached a new moment in our technological lives - and probably in our American economy - when computer work, especially for Apple, is no longer a young, sexy field of endeavor (kind of the way some have taken to using the "hot waiter" scale to determine when the economic downturn ends - when goodlooking people can go back to supporting themselves fully as models and actors), we'll know the recession is over. Until then, may I suggest the service area at Tekserve may be the most subversive pickup joint in New York; just nod your head sympathetically and learn a few buzz words... like mounting a hard drive.
And whatever you do... don't recommend Western Digital. :)
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